When you buy a recreation vehicle (RV) (including a caravan, motorhome, camper-trailer, or pop-top caravan) either new or used, through a NSW caravan dealership, the dealer must hold a NSW license.
The NSW Caravan and Camping Industry Association’s (CCIA) Code of Ethics is the basis upon which its members trade with consumers. Importantly, it requires CCIA members to comply with the law as well as protecting consumers in their dealings with members through ethical and responsible action.
Specialist RV Advice
CCIA RV salespeople and technicians specialise in recreation vehicles, providing help to direct you to the RV that best suits your needs and budget. They can give you important information on travelling safely when towing RVs, such as caravans. They can also advise on safety accessories, including weight distribution hitches, electronic stability control units and anti-theft devices.
One Stop Shop
Dealerships offer a choice of RVs all in one location and in some cases, will even bring the RV to your home or office for a test drive. While a dealership only sells RVs, they often have staff available who may be able to assist with arranging finance and insurance through third party providers, enabling you to get your RV on the road as soon as possible.
Used RVs sold through dealerships go through strenuous workshop inspections prior to sale, including gas and electrical inspections and fire safety reviews, giving you peace of mind that you are buying a safe and roadworthy RV. They may also be able to provide a service history on the RV which may not be available if you purchase privately.
After Sales Service
Many RV dealerships offer workshop and servicing facilities as well as access to spare parts to keep your RV running smoothly long after you have taken delivery. Some dealerships may also have generous servicing programs for customers who have purchased an RV from them
New and used RVs purchased from NSW licensed dealerships are covered by dealer guarantees set out in the Motor Dealers and Repairers Act 2013 as well as consumer guarantees under the Australian Consumer Law (ACL).
Most dealerships will receive trade-ins, particularly if the RV is in a good condition, allowing you to upgrade your RV easily. So, if you have money owing on your current RV, a dealership could make this process easier for you.
While it is always the consumer’s responsibility to conduct a PPSR check (formerly REVs) on any RV they purchase, it is a requirement of the Motor Dealer and Repairers Act 2013 that dealers must clear the debt on any vehicle it sells. So, when you purchase an RV from a licensed NSW dealership you receive clear title to that RV. This ensures any money owed to a financier by a previous owner is extinguished prior to re-sale.